Effective date: JANUARY 15, 2021
1. Introduction
Welcome to Matter. Matter (“us”,
“we”, or “our”) operates matter.in (hereinafter referred to as
“Service”)
Our Privacy Policy governs your visit to matter.in, and
explains how we collect, safeguard, use and disclose information that
results from your use of our Service.
Such information collected is by way of (i) Information supplied by you
and (ii) Information tracked automatically while navigating on
matter.in.
We use your data to provide, maintain and improve our Service. By using
our Service, you agree to the collection and use of information in
accordance with this policy. Unless otherwise defined in this Privacy
Policy, the terms used in this Privacy Policy have the same meanings as
in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and
together with the Privacy Policy constitutes your agreement with us
(“agreement”).
2. Definitions
SERVICE means the matter.in website operated by
Matter.
PERSONAL DATA means data about a living individual who
can be identified from those data (or from those and other information
either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either
generated by the use of our Service or from our Service infrastructure
itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer
or mobile device).
DATA CONTROLLER means a natural or legal person who
(either alone or jointly or in common with other persons) determines the
purposes for which and the manner in which any personal data are, or are
to be, processed. For the purpose of this Privacy Policy, we are a Data
Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) means any
natural or legal person who processes the data on behalf of the Data
Controller. We may use the services of various Service Providers in
order to process your data more effectively.
DATA SUBJECT is any living individual who is the
subject of Personal Data. THE USER is the individual
using our Service. The User corresponds to the Data Subject, who is the
subject of Personal Data.
3. Information Collection and Use
We collect several different types of information for various purposes
to provide and improve our Service to you. Such information as provided
by the user or collected during Navigation will not be considered
sensitive if it is freely available and accessible in the public domain
or is furnished under the Right to Information Act, 2005 or any other
law for the time being in force.
4. Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain
personally identifiable information that can be used to contact or
identify you (“Personal Data”). Personally identifiable information may
include, but is not limited to:
0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. Address, Country, State, Province, ZIP/Postal code, City
0.5. Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing
or promotional materials and other information that may be of interest
to you. You may opt out of receiving any, or all, of these
communications from us by following the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you
visit our Service or when you access our Service by or through any
device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet
Protocol address (e.g., IP address), browser type, browser version, the
pages of our Service that you visit, the time and date of your visit,
the time spent on those pages, unique device identifiers and other
diagnostic data.
When you access our Service with a device, this Usage Data may include
information such as the type of device you use, your device unique ID,
the IP address of your device, your device operating system, the type of
Internet browser you use, unique device identifiers and other diagnostic
data.
Location Data
We may use and store information about your location if you give us
permission to do so (“Location Data”). We use this data
to provide features of our Service, to improve and customize our
Service.
You can enable or disable location services when you use our Service at
any time by way of your device settings.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity
on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an
anonymous unique identifier. Cookies are sent to your browser from a
website and stored on your device. Other tracking technologies are also
used such as beacons, tags and scripts to collect and track information
and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when
a cookie is being sent. However, if you do not accept cookies, you may
not be able to use some portions of our Service.
A few examples of Cookies we use:
0.1. Session Cookies: We use Session Cookies to operate our Service.
0.2. Preference Cookies: We use Preference Cookies to remember your
preferences and various settings.
0.3. Security Cookies: We use Security Cookies for security purposes.
0.4. Advertising Cookies: Advertising Cookies are used to serve you with
advertisements that may be relevant to you and your interests.
Other Data
While using our Service, we may also collect the following information:
sex, age, date of birth, place of birth, passport details, citizenship,
registration at place of residence and actual address, telephone number
(work, mobile), details of documents on education, qualification,
professional training, employment agreements, NDA agreements,
information on bonuses and compensation, information on marital status,
family members, social security (or other taxpayer identification)
number, office location and other data.
5. Use of Data
Matter uses the collected data for various purposes:
0.1. to provide and maintain our Service;
0.2. to notify you about changes to our Service;
0.3. to allow you to participate in interactive features of our Service
when you choose to do so;
0.4. to provide customer support;
0.5. to gather analysis or valuable information so that we can improve
our Service;
0.6. to monitor the usage of our Service;
0.7. to detect, prevent and address technical issues;
0.8. to fulfil any other purpose for which you provide it;
0.9. to carry out our obligations and enforce our rights arising from
any contracts entered into between you and us, including for billing and
collection;
0.10. to provide you with notices about your account and/or
subscription, including expiration and renewal notices,
email-instructions, etc.;
0.11. to provide you with news, special offers and general information
about other goods, services and events which we offer that are similar
to those that you have already purchased or enquired about unless you
have opted not to receive such information;
0.12. in any other way we may describe when you provide the
information;
0.13. for any other purpose with your consent.
6. Retention of Data
We will retain your Personal Data only for as long as is necessary for
the purposes set out in this Privacy Policy. We will retain and use your
Personal Data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to
comply with applicable laws), resolve disputes, and enforce our legal
agreements and policies. We will also retain Usage Data for internal
analysis purposes. Usage Data is generally retained for a shorter
period, except when this data is used to strengthen the security or to
improve the functionality of our Service, or we are legally obligated to
retain this data for longer time periods.
7. Transfer of Data
Your information, including Personal Data, may be transferred to – and
maintained on – computers located outside of your state, province,
country or other governmental jurisdiction where the data protection
laws may differ from those of your jurisdiction.
If you are located outside India and choose to provide information to
us, please note that we transfer the data, including Personal Data, to
India and process it there. Your consent to this Privacy Policy followed
by your submission of such information represents your agreement to that
transfer.
Matter will take all the steps reasonably necessary to ensure that your
data is treated securely and in accordance with this Privacy Policy and
no transfer of your Personal Data will take place to an organisation or
a country unless there are adequate controls in place including the
security of your data and other personal information.
8. Disclosure of Data
We may disclose personal information that we collect, or you provide:
0.1. Disclosure for Law Enforcement.
Under certain circumstances, when it is required or requested by law or
any Court or government agency or authority to disclose, for the purpose
of verification of identity, or for the prevention, detection,
investigation including cybercrimes, or for prosecution and punishment
of offences, we may be required to disclose your Personal Data. These
disclosures are made in good faith and belief, that such disclosure is
reasonably necessary for enforcing these Terms and Conditions; for
complying with the applicable laws and regulations for the time being in
force.
0.2. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset
sale, your Personal Data may be transferred.
0.3. Other cases. We may disclose your information also:
0.3.1. to our subsidiaries and affiliates;
0.3.2. to contractors, service providers, and other third parties we use
to support our business;
0.3.3. to fulfill the purpose for which you provide it;
0.3.4. for the purpose of including your company’s logo on our
website;
0.3.5. for any other purpose disclosed by us when you provide the
information;
0.3.6. with your consent in any other cases;
0.3.7. if we believe disclosure is necessary or appropriate to protect
the rights, property, or safety of the Company, our customers, or
others.
We also ensure that the recipients of such information agree to process
such information based on our instructions and in compliance with the
Privacy Policy and any other confidentiality and security measures.
9. Security of Data
We take appropriate security measures to protect the information against
unauthorized access to or unauthorized alteration, disclosure or
destruction of data. These include internal reviews of or data
collection, storage and processing practices and security measures,
including appropriate encryption and physical security measures to guard
against unauthorized access to systems where we store the personal data.
All information gathered by matter.in is securely stored within our own
collection database. The database is stored on servers secured behind a
firewall; access to the servers is password protected and is strictly
limited. While we strive to use commercially acceptable means to protect
your Personal Data, we cannot guarantee its absolute security. We cannot
guarantee that the information you supply will not be intercepted while
being transmitted to us over internet.
Further, we may change our privacy policy from time to time in order to
incorporate necessary future changes. However, our use of any
information collected will always be consistent with the policy under
which the information was collected, regardless of the changes in the
privacy policy.
10. Your Data Protection Rights Under General Data Protection
Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic
Area (EEA), you have certain data protection rights, covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete,
or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if
you want it to be removed from our systems, please email us at
info@matter.in. In certain circumstances, you have the
following data protection rights:
0.1. the right to access, update or to delete the information we have on
you;
0.2. the right of rectification. You have the right to have your
information rectified if that information is inaccurate or
incomplete;
0.3. the right to object. You have the right to object to our processing
of your Personal Data;
0.4. the right of restriction. You have the right to request that we
restrict the processing of your personal information;
0.5. the right to data portability. You have the right to be provided
with a copy of your Personal Data in a structured, machine-readable and
commonly used format;
0.6. the right to withdraw consent. You also have the right to withdraw
your consent at any time where we rely on your consent to process your
personal information;
Please note that we may ask you to verify your identity before
responding to such requests. Please note, we may not able to provide our
Service without some necessary data.
You have the right to complain to a Data Protection Authority about our
collection and use of your Personal Data. For more information, please
contact your local data protection authority in the European Economic
Area (EEA).
11. Service Providers
We may employ third party companies and individuals to facilitate our
Service (“Service Providers”), provide Service on our behalf, perform
Service-related services or assist us in analyzing how our Service is
used.
These third parties have access to your Personal Data only to perform
these tasks on our behalf and are obligated not to disclose or use it
for any other purpose.
12. Analytics
We may use third-party Service Providers to monitor and analyze the use
of our Service.
13. Behavioral Remarketing
We may use remarketing services to advertise on third party websites to
you after you visited our Service. We and our third-party vendors use
cookies to inform, optimize and serve ads based on your past visits to
our Service.
17. Links to Other Sites
Our Service may contain links to other sites that are not operated by
us. If you click a third-party link, you will be directed to that third
party’s site. We strongly advise you to review the Privacy Policy of
every site you visit. If you are unable to locate the privacy policy of
any of these sites via a link from the respective site’s homepage, we
advise you to contact the site operator directly for seeking further
information.
We have no control over and assume no responsibility for the content,
privacy policies or practices of any third-party sites or services.
18. Children’s Privacy
Our Services are not intended for use by children under the age of 18
(“Child” or “Children”).
We do not knowingly collect personally identifiable information from
Children under 18. If you become aware that a Child has provided us with
Personal Data, please contact us. If we become aware that we have
collected Personal Data from Children without verification of parental
consent, we take steps to remove that information from our servers.
19. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you
of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service,
prior to the change becoming effective and update “effective date” at
the top of this Privacy Policy. You are advised to review this Privacy
Policy periodically for any changes. Changes to this Privacy Policy are
effective when they are posted on this page.
20. Contact Us
you have any questions about this Privacy Policy, please contact us by
email: info@matter.in
21. Redressal Mechanism
Any complaints, abuse or concerns with regards to content and or comment
or breach of these terms shall be immediately informed to the designated
Grievance Office as mentioned below in writing or through email signed
with electronic signature to info@matter.in
OFFICE ADDRESS
301, PARISHRAM BUILDING, 5B RASHMI SOCIETY,
NEAR MITHAKHALI SIX ROADS, NAVRANGPURA,
AHMEDABAD- 380009 GUJARAT, INDIA
For more information: visit us on our social media channels: